
Terms of Service
When using the Service provided by Apex
Solutions, defined below in Section 1.1, you agree to
be bound by all of the following terms (the "Terms
of Service") within this Agreement.
Apex Solutions reserves the right to
alter, amend or modify any provision of this Terms of
Service Agreement at any time with or without prior
notice to you.
This Agreement is effective from your
acceptance thereof, which is indicated by the establishment
of your account. If you are a current Apex Solutions
client when this Agreement is activated, your continued
use of the Service constitutes your acceptance of this
Agreement.
1. Service
1.1. Apex Solutions provides Website Hosting and other
services, including, but not limited to, Disk space
for File Storage; FTP Access for uploading and downloading
files to and from your assigned account.
1.2. Any means of identification assigned
to you by Apex Solutions (including username and IP
address) will remain the property of Apex Solutions.
Apex Solutions reserves the right to alter or replace
these forms of identification at any time.
1.3. Apex Solutions makes no guarantees
as to the continuous availability of the Service or
any specific feature of the Service. Apex Solutions
reserves the right to discontinue and/or change the
Service or any of its features at any time with or without
notice.
2. Registration Requirements
2.1. In consideration of the Use of the Service, outlined
below in Section 3, Client certifies to Apex Solutions
that he/she is not a minor. By accepting this Agreement,
you represent that you are at least 18 years of age.
2.2. You agree to provide Apex Solutions
with accurate, complete and up-to-date billing information,
including your legal name, electronic mail (e-mail)
address, home address, and telephone number. All changes
to this information must be reported to Apex Solutions
within 30 days of the change.
2.3. By accepting this Agreement, you
agree that you are responsible for all charges posted
to your account until you close the account as specified
in Section 11. If any information provided by you is
inaccurate, not current or incomplete, Apex Solutions
retains the right to suspend or terminate your account.
3. Use of the Service
3.1. You, and those you authorize, are the only individuals
who are authorized to access the Service through your
account. You must ensure that all authorized users on
behalf of your account comply with this Agreement.
3.2. You are responsible for maintaining
the confidentiality of passwords used by yourself or
any authorized user for your account.
3.3. You will not use the Service or permit others
to use the Service through your account in any way that
violates any law or regulation; subjects Apex Solutions
to liability; or is in any violation of the Apex Solutions
Terms of Service Agreement.
4. User Conduct
4.1. You agree to be solely responsible for the content
of your transmissions through the Service. You acknowledge
that Apex Solutions simply acts as a passive conduit
for the distribution and transmission of data.
4.2. You may now resell multi hosted accounts.
4.3. You agree that your use of the Service
is subject to all applicable local, state, national
and international laws and regulations. Furthermore,
you agree that you recognize that violation of any such
laws, rules and regulations shall be cause for immediate
termination, without notice, of your account at the
sole discretion of Apex Solutions.
5. Unacceptable Use of Service
5.1. Illegality in any form, including, but not limited
to, activities such as unauthorized distribution or
copying of copyrighted software; violation of U.S. or
International export restrictions; harassment; fraud;
drug dealing; intentionally inflicting emotional distress;
violating trademarks; copyrights; and other intellectual
property rights.
5.2. We reserve the right to remove permission
to access the Service if we suspect security violation
attempts involving your account, whether directly deliberately
caused by you or not.
5.3. Spamming, to send unsolicited commercial
email or newsgroup posts, from the server or involving
your domain.
5.4. Mail bombing, sending of large files
or emails to other users against the request of an Internet
user, whether or not our servers are used.
5.5. Violations of system or network security
is prohibited, and may result in criminal and civil
liability. Examples include, but are not limited to,
the following: Unauthorized access, use, probe, or scan
of a systems security or authentication measures, data
or traffic. Interference with service to any user, host
or network including, without limitation, mail bombing,
flooding, deliberate attempts to overload a system and
broadcast attacks.
5.6. The use of programs that consume
an excessive amount of CPU run time or Random Access
Memory (RAM) on the server.
5.7. Unacceptable site content, links,
storage and/or distribution including, but not limited
to, pirated software or programs which are intended
or used for security violation purposes ("cracking
software"); "Warez Sites"; "IRC
Bots"; pornography; nudity; sexually explicit or
offensive material; and defamatory, scandalous, or private
information about a person without their consent.
ALL FORMS OF 'UNACCEPTABLE USE OF SERVICE' ARE STRICTLY
FORBIDDEN. EVIDENCE OF SUCH MATERIAL WILL BE CAUSE FOR
IMMEDIATE TERMINATION OF SERVICE. APEX SOLUTIONS WILL
BE THE SOLE ARBITERS AS TO WHAT CONSTITUTES A VIOLATION
OF THIS PROVISION. APEX SOLUTIONS WILL NOTIFY THE APPROPRIATE
LAW ENFORCEMENT DEPARTMENT IF SUCH VIOLATION IS A CRIMINAL
OFFENSE.
6. Fees
6.1. Setup fees 'where applicable) are non-refundable.
Apex Solutions does not issue refunds for fees paid
in advance or for fees and/or payment made towards your
account after the first 15 days of Service.
6.2. Current pricing for Apex Solutions
services may be obtained by sending an email
to: accounts@ apexsol.com.
Apex Solutions reserves the right to change prices,
rates and/or institute new charges/fees at any time
upon 30 days prior notice.
6.3. A service charge, up to the maximum
allowed by the state you reside in, will be assessed
to your account for each check that is returned to Apex
Solutions for insufficient funds.
6.4. Payment must be made towards your
account on its assigned due date. If your account is
delinquent, your account may be suspended or terminated
at the sole discretion of Apex Solutions. Apex Solutions
may, at its sole discretion, charge a fee of US 10.00
or greater to reinstate a suspended account.
IF YOUR ACCOUNT INCURS CHARGES WHICH ARE DENIED BY YOUR
FINANCIAL INSTITUTION, APEX SOLUTIONS RESERVES THE RIGHT
TO RE-BILL FOR THOSE CHARGES, REGARDLESS OF YOUR ACCOUNT
STATUS.
Apex Solutions may, at its sole discretion, charge a
fee of US 10.00 or greater to reinstate a suspended
account.
6.5. If you believe that Apex Solutions
has billed you in error, you must contact the Billing
Department within 30 days of the invoice or transaction
date of the charge. Refunds or adjustments will not
be given for any charges billed in error which are more
than 30 days old.
You are responsible for keeping your email address up
to date in the EDIT field in your control panel. You
may also email this change of address to accounts@ apexsol.com
if you would like a different email address to be registered
with us.
7. Disclaimer of Warranties
7.1. You assume full responsibility and risk for use
of the Service by you and your authorized users. The
Service is provided on an "as is" and "as
available" basis. Apex Solutions does not warrant
that the Service will be uninterrupted or error-free.
Apex Solutions makes no express or implied warranties,
representations or endorsements including, but not limited
to, warranties of title, non-infringement or implied
warranties of service or fitness for a particular purpose
regarding all information or service provided through
Apex Solutions. No advice or information given by Apex
Solutions, its employees, affiliates or contractors
shall create a warranty.
7.2. Apex Solutions shall not be liable
for any costs or damages arising directly or indirectly
from use of the Service. It is solely your responsibility
to evaluate the accuracy, quality, completeness, and
usefulness of all opinions, advice, services, and other
information provided through the Service.
8. User Remedies
8.1. If you are dissatisfied with the Service or any
of its terms, conditions, rules, policies, guidelines,
or practices, your sole and exclusive remedy is to terminate
this Agreement and discontinue using the Service by
closing your account by one of the methods outlined
in Section 11.
8.2. Under no circumstances shall Apex
Solutions, its employees, affiliates or contractors
be liable for any direct, indirect, incidental, special,
punitive, or consequential damages that result in any
way from any: use of your account or the Service or
your inability to use the Service; your reliance on
or use of information, services or merchandise provided
on or through the Service or that result from mistakes,
ommissions, interruptions, deletion of files, errors,
defects, delays in operation or transmission, or any
failure of performance.
9. Indemnity
You agree to defend, indemnify, and hold Apex Solutions
and its affiliates harmless from any and all liabilities,
costs, and expenses, including reasonable attorneys'
fees, related to or arising from: any violation of this
Agreement by you or those who access this Service through
your account; the use of the Service or the Internet
in general; and the placement or transmission of any
message, information, software, or other materials on
the Internet by you or by those who have access to the
Service through your account.
10. Termination of Agreement
10.1. You may terminate this Agreement by using the
methods outlined in Section 11 of this Agreement. Your
termination will only be complete upon your receipt
of a confirmation number from Apex Solutions. You will
receive this confirmation number either via Electronic
Mail. Charges to your account will stop accruing the
day you receive your confirmation number. Apex Solutions
will not issue refunds for fees paid in advanced or
for accounts that have been activated passed the 30
Day Money Back Guarantee mark.
10.2. Apex Solutions may terminate this
Agreement at any time without cause upon 30 days prior
notice; or; immediately if you or any person who has
access to the Service through your account, commit a
material breach of this Agreement including, but not
limited to, a breach of any obligation imposed under
Sections 2, 3, 4, 5 or 6 or if you fail to pay any charges
within 7 days of the date they accrue.
10.3. Upon termination of this Agreement,
all rights granted to you or your authorized users under
this Agreement shall immediately cease and terminate.
10.4. Termination from this Agreement
does not release you from the obligation to pay all
accrued charges under this Agreement.
10.5. Sections 6, 7, 8, 9, and 11 shall
survive termination of this Agreement, Apex Solutions
retains the right to enforce these provisions regardless
of account status.
11. Closing an Account
11.1. You may close your account by sending an email
to accounts@ apexsol.com.
The request must meet the following criteria:
Include your account information (domain
name, username, IP address, server name and password). To close an account, customer should inform Apex Solutions a month prior to the closure date otherwise Apex Solutions will charge the next billing cycle fee on full.
Reference your Order/Authorization
Number you received with your first receipt of payment.
Failure to enforce strict performance of any provision
of this Agreement shall not be construed as a waiver.
Requests to cancel accounts or the termination
of your payment plan at Apex Solutions will result in
the IMMEDIATE deactivation of your account. In a case
where a client has ceased a billing cycle, the account
will be deactivated upon investigation by the Accounts
department.
12. Closing a Dedicated Server Account
12.1. You may close your dedicated server account by
following the terms laid out in section 11.
12.2. The closure of a Dedicated server
account requires 2 weeks notice. Notice must be given
within 2 weeks of account payment.
This Agreement shall be governed by
and construed in accordance with the laws of the State
of Victoria, Australia, without regard to its conflicts
of law provisions. You consent to the personal jurisdiction
of the federal and state courts having jurisdiction
for Karachi, Pakistan, with respect to all disputes
arising out of this Agreement, your use of the Service
or otherwise between you and Apex Solutions. Any cause
of action you may have with respect to the Service must
be commenced within six (6) months after the claim or
cause of action arises or such claim or cause of action
is barred.
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